This Privacy Policy explains what personal data betpex collects, why we collect it, how we use and protect it, and what rights you have as a betpex player in Pakistan.
The most important points from the betpex Privacy Policy, summarised clearly before the full legal text.
betpex uses SSL encryption across the entire platform — including the login page, cashier, and game lobby. Your personal data and PKR transaction records are protected in transit and at rest using industry-standard security protocols at all times.
betpex does not sell, rent, or trade your personal information to third-party marketers. Data shared with our partners — payment processors, KYC providers, and gaming regulators — is shared strictly for operational and compliance purposes only.
Every betpex player has rights over their personal data — including the right to access, correct, restrict processing, and request deletion where permitted. Contact betpex support at any time to exercise your data rights via your registered account.
betpex processes deposits and withdrawals in PKR through JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20. Payment data is handled through certified payment processors and is never stored in plain text on betpex servers.
Identity documents and address verification data collected during KYC are used exclusively to satisfy betpex's obligations under its international gaming licence. This data is not used for marketing, profiling, or shared with non-compliance parties.
betpex uses cookies and similar tracking technologies to keep your session active, remember your preferences, and analyse platform usage. You can manage cookie preferences through your browser settings. We do not use cookies to build advertising profiles for third-party networks.
betpex is an internationally licensed online casino and sports betting platform operated under the terms of its gaming licence. betpex serves English-speaking Pakistani players, offering cricket betting, live dealer games, slot machines, crash games, and other interactive gaming products accessible via the betpex platform at betpex.net.
For the purposes of this Privacy Policy, "betpex", "we", "us", and "our" refer to the licensed entity operating the betpex platform. "You", "your", and "the player" refer to any individual who registers an account on, accesses, or interacts with the betpex platform in any capacity.
betpex is the data controller in respect of the personal data you provide and that we collect about you in connection with your use of the betpex platform. Any questions relating to this Privacy Policy or to your personal data held by betpex may be directed to the betpex support team.
Contact: For all privacy-related queries, contact betpex support. Our data protection contact email is: [email protected]. We aim to respond to all privacy requests within 30 days of receipt.
betpex collects personal data that is necessary to provide you with a safe, compliant, and functional gaming experience. The categories of personal data we collect include:
betpex collects your personal data through the following channels:
The majority of personal data betpex holds about you is information you provide directly — during registration, during KYC verification, when making deposits or withdrawals, when contacting support, or when participating in promotions.
When you access and use the betpex platform, we automatically collect technical and behavioural data via server logs, session tracking, and cookies. This data is collected whether you are logged in or browsing as an unregistered visitor.
betpex may receive personal data about you from third parties, including:
Transparency note: betpex will always tell you at the point of collection what data is required and why. Data marked as mandatory during registration is needed to create your account and comply with licensing requirements. Optional data fields are clearly marked as such.
betpex uses your personal data for specific, lawful purposes. The table below sets out the primary uses of your data and the legal basis on which each use relies.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Creating and managing your betpex account | Registration data, device data | Contract performance |
| Identity verification and KYC compliance | KYC documents, registration data | Legal obligation |
| Processing PKR deposits and withdrawals | Financial data, registration data | Contract performance |
| Fraud prevention and AML screening | Financial data, technical data, KYC data | Legal obligation / Legitimate interest |
| Delivering gaming services (cricket, slots, casino) | Gameplay data, account data | Contract performance |
| Responsible gaming monitoring and intervention | Gameplay data, financial data | Legal obligation / Legitimate interest |
| Customer support communications | Registration data, support history | Contract performance |
| Platform security and abuse prevention | Technical data, device data | Legitimate interest |
| Bonus and promotion administration | Gameplay data, financial data | Contract performance |
| Service improvement and analytics | Technical data, behavioural data (anonymised) | Legitimate interest |
| Regulatory reporting to gaming authorities | All categories as required | Legal obligation |
betpex may send you promotional communications about new games, bonuses, and platform updates via the email address registered to your account. You may opt out of marketing communications at any time by updating your notification preferences in your betpex account settings, or by contacting betpex support. Opting out of marketing does not affect communications relating to your account, transactions, or mandatory regulatory notifications.
betpex processes your personal data on one or more of the following legal bases, as applicable to each processing activity:
betpex does not sell your personal data to third parties. We share your data only where necessary for the operation of the betpex platform, compliance with legal obligations, or the protection of betpex, its players, and the integrity of the gaming environment.
betpex operates under an international gaming licence, and some of the third-party service providers we work with may be located outside Pakistan. Where personal data is transferred internationally, betpex ensures that appropriate safeguards are in place — including contractual data protection clauses — to protect your data to a standard equivalent to the protections set out in this Privacy Policy.
No Third-Party Marketing: betpex strictly prohibits the sharing of your personal data with third-party advertisers, data brokers, or marketing agencies for the purpose of targeting you with advertising on other platforms. Your betpex data is used by betpex and its operational partners only.
betpex retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and licence obligations. The following general retention principles apply:
When personal data is no longer required and no legal obligation requires its continued retention, betpex will securely delete or anonymise the data in accordance with our internal data disposal procedures.
betpex takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
Your Role in Security: While betpex maintains robust security infrastructure, you also play a key role in protecting your account. Use a strong, unique password for your betpex login. Do not share your credentials. Log out after every session, particularly on shared devices. Report any suspicious activity on your account to betpex support immediately.
betpex uses cookies and similar tracking technologies on the betpex platform to provide a functional, personalised, and secure user experience. A cookie is a small text file placed on your device when you visit betpex.net.
You can manage and control cookies through your browser settings. Most browsers allow you to view, delete, and block cookies from specific websites. Please note that disabling strictly necessary cookies will prevent you from accessing your betpex account and using the platform's core features. Instructions for managing cookies are available in the help section of your browser.
As a betpex player, you have a number of rights in relation to the personal data betpex holds about you. These rights are summarised below. To exercise any of these rights, contact betpex support with your request. betpex will respond within 30 days of receiving a valid request.
You have the right to request a copy of the personal data betpex holds about you, along with information about how it is used and with whom it is shared.
You have the right to request correction of inaccurate or incomplete personal data betpex holds about you. You can update most account information directly through your betpex account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes collected, subject to betpex's regulatory retention obligations, which may require us to retain certain data.
You have the right to request that betpex restricts the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data held.
Where processing is based on your consent or contract performance, you have the right to receive your personal data in a structured, machine-readable format and to request its transfer to another service provider.
You have the right to object to processing of your personal data carried out on the basis of legitimate interests, including profiling for direct marketing purposes. betpex will cease such processing unless we can demonstrate compelling legitimate grounds.
How to Submit a Request: To exercise any of the rights described above, contact betpex support at [email protected] with the subject line "Data Rights Request." Please include your registered account email address and a description of your request. betpex may need to verify your identity before processing the request.
The betpex platform is strictly restricted to individuals aged 21 and above. betpex does not knowingly collect personal data from any person under the age of 21. Our registration process includes age verification steps to prevent underage access.
If betpex becomes aware that personal data has been collected from an individual under the age of 21, we will immediately close the relevant account, delete or securely destroy all associated personal data, and return any funds deposited to the payment source used.
21+ Strictly Enforced: If you are a parent or guardian and believe your child has registered a betpex account, please contact betpex support immediately at [email protected]. We will investigate and take immediate action to close the account and protect the minor's data and wellbeing.
betpex reserves the right to update or amend this Privacy Policy at any time. Material changes — such as new categories of data being collected, new sharing arrangements, or changes to your rights — will be communicated to registered players via the email address on file or via a prominent notice on the betpex platform, prior to the changes taking effect.
The effective date at the top of this Privacy Policy indicates when the current version was last reviewed. betpex recommends that all registered players review this Privacy Policy periodically to stay informed about how we handle your personal data.
Your continued use of the betpex platform following the publication of any amended Privacy Policy constitutes your acknowledgement of the changes. If you do not accept a revised Privacy Policy, you may close your betpex account by contacting support before the amended policy takes effect.
Last Updated: This Privacy Policy was last reviewed and updated on 1 January 2026. For the most current version, visit betpex.net/privacy-policy. For any privacy questions or concerns, contact us at [email protected].
Now that you know exactly how betpex protects your data, log in to your account and enjoy cricket betting, live casino games, slots, and more — with PKR payments via JazzCash and EasyPaisa, all in a secure, SSL-encrypted environment.
🔞 21+ only. Gambling can be addictive. Play responsibly. Full T&Cs apply.